Who we are
Realizing the lack of IT expertise in Asia Pacific’s luxury retail industry, our founders established RCI in 2010 with a mission to offer quality European quality technology and proficiency, combined with local knowledge and awareness. In merely 5 years, RCI has gained the unwavering trust of the most prestigious international retailers including Gucci, Fendi, Valentino, Céline, Bottega Veneta and Godiva Chocolatier, to name but a few.

As a leading Retail Consulting Firm and IT Solution Provider in Asia Pacific, RCI specializes in superior IT architecture design, end-to-end project implementation, and managed services for international Luxury Retail Industry, the pinnacle of all retail business.

We are one of the first European companies to offer customized retail solutions with added value in Asia Pacific for the international Luxury Industry. As a premier services company who always exceed customers’ expectations, our customers are our top priority and your success is our objective. When you succeed, we succeed.

Our philosophy
When you succeed, we succeed.
Mission
Your Global Partner
Why Choose Us

DUAL EXPERTISE

RCI is the one and only firm in the entire industry that offers dual expertise in both retail consulting and IT Innovation solutions. We possess an executive management team with 20+ years of retail IT management experience, fortified by a professional pool of senior European and Chinese managers across APAC.

RELIABLE

Our impressive list of customers composed of world-renowned luxury brands says it all – RCI is reputably a credible retailing and IT solutions provider.

Gucci
Fendi
Celine
Valentino

AMBITIOUS

With our “glocal” mindset, RCI has offices across the Asia Pacific region to ensure our customers’ international success. We have a strong network of business partners worldwide to administer a broad range of applications including POS and store operations, customer relationship and loyalty management, and E-commerce. Our exclusive Omnichannel Retailing Solution is unparalleled in its comprehensiveness.

INNOVATIVE

RCI never stops being the industry’s pioneer – anticipating retailers’ ever-changing needs, we tailor-made up-to-date services to cater to our customers’ unique business operations.

About Founders

Jean Luc LIM

Founder, CEO

E-mail: Jllim@rciapac.com
Skype: jeanluclim

Mr. Lim bears over 20 years of Senior Management Experience in Information System & Technology, with notably 10 years of experience in the LVMH Group in Europe and APAC. Mr. Lim was formerly the IT Regional Head of the LVMH Group who managed more than 30 luxury brands in the Asia Pacific Region.

 

Alexandre Viguié

Co-Founder, CTO

E-mail: aviguie@rciapac.com
Skype: alexandre.viguie

Mr. Viguié possesses over 20 years of Senior Management Experience in Information System & Technology, with over 12 years of prominent experience in Retail Solutions implementation in Europe and Asia.

Celebrated as the master of Retail Pro implementation in Asia with his 15 years of deep experience, Mr. Viguie’s competence and reputation is unrivaled in IT solutions.

We are EXPERTS on OMNICHANNEL RETAILING SOLUTION

POS/CRM/eCommerce integrated seamlessly.

We are proud to be trusted by:

Gucci
Fendi
Celine
Valentino
Sergio Rossi
Saint Laurent
Balenciaga
Bottega Veneta
Church’s
Marc Jacobs
McQueen
Trussardi
Escada
Evisu
Devaux
Valextra