Congratulation to Valextra’s New Store in Hong Kong Harbour-City

Vic Liu - 2018.10.19


Founded in 1937 by Giovanni Fontana a master artisan, who envisioned a company that combined a company that combined craft with audacious innovation and epitomize the very essence of Milanese style, Valextra is a brand of extreme luxury leather goods and accessories based in Milan, Italy. The name is a portmanteau of “valigia”, the Italian word for suitcase, and “extra”.


The flagship Valextra store and its headquarter are both located in Milan. They operate six stores in Japan, six in South Korea, one in Singapore and total four stores in mainlland China and Hong Kong. Nowadays, since the online business is blossoming in Asia and the unified customer experience is becoming increasingly important, Valextra urgently needs reliable experts to help tailor a profound omnichannel strategy for further expanding its business in Asia Pacific.


Introduced by Venistar

Venistar, created in 2005, is an IT retail consulting firm specialized in omnichannel retailing expertise and has worked with global fashion & luxury retailers in 38 countries, including Valextra. Venisatar is a Retail Pro Authorized Partner and has also expertise in order management system, POS and digital solutions.


In the past few years, RCI Global Services has been building an extremely firm and positive partnership with Venistar. Because of its reliable IT experience in retail industry and innovative solution service, RCI Global Services is recommended by Venistar as a provider of POS solution, one of the most crucial part for achieving omnichannel retailing, to help Valextra tailor a POS system specifically for the Asia Pacific market.


RCI Global Services and Valextra

RCI Global Services had been sending its team to China and successfully providing a series of tailor services and on-site support respectively for Valextra stores in Shanghai city, Chengdu city and IFC of Hong Kong, including tailoring the POS system, hardware installation, system roll-out, training services, and so on.


In 15th October 2018, RCI Global Services team installed the tailored POS system for Valextra’s Ocean Terminal store in HK. The installation process was executed efficiently and smoothly because RCI was always focusing on creating the one-stop service experience, including hardwares providing &installation, IT system on-site training, on-site testing activities, and expert support after system roll-out.


It is pround to claim that all installed POS systems for Valextra stores in both mainland China and Hong Kong are currently in good hands of RCI Global Services and consistently assisting Valextra’s businesses to achieve the next level.


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